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Enterprise email client: UX/UI for web, desktop & mobile

Project Overview

UX/UI design for a feature-rich enterprise email client, with mockups for mobile, tablet and desktop across Windows, macOS, Linux, iOS and Android.

SaaS / Enterprise software

Industry

2019–2020

Year

5

Platforms designed for

Enterprise email client: UX/UI for web, desktop & mobile

Screens

Inside theproject.

Feature mind map01 / 06←→

Feature mind map

Screen 01 of 06

User persona02 / 06←→

User persona

Screen 02 of 06

Low-fi prototype03 / 06←→

Low-fi prototype

Screen 03 of 06

Developer handoff04 / 06←→

Developer handoff

Screen 04 of 06

Enterprise email app: Feature mind mapEnterprise email app: User personaEnterprise email app: Low-fi prototypeEnterprise email app: Developer handoff
←→01 / 06

The Brief

Keep all the features of a proven open-source mail platform and its familiar three-column layout, but give it a modern design that makes everyday communication fast and efficient.

The Approach

A feature mind map and competitive analysis, a user persona and user stories, then mobile-first wireframes, low-fi prototypes in Adobe XD and high-fidelity mockups using the suite’s design system, shared with developers through Zeplin.

The Outcome

A clean, familiar email client for organizations, designed and iterated over about a year and released as apps for multiple platforms. The founders were very happy with the result.

About the Project

The goal was an email app with everything people expect, from folders and filters to signatures and keyboard shortcuts, built on an open-source mail platform but with a much cleaner, Material-based design.

I was the only designer on the 11-person team, so I covered the whole UX process, from mind maps and personas to final mockups and design reviews.

Process

Feature mind map
Competitive analysis
User persona & stories
Wireframes
Low-fi prototype
High-fidelity mockups
Design review

Features

Inbox & folders
Filters & colour tags
Keyboard shortcuts
Drag & drop attachments
Suite integration
Mobile, tablet & desktop

Let’s build somethingworth remembering.

I reply within 24 hours on weekdays.